Comcast “Ref Code 50900″

This is happening to me right now:

Roughly three hours ago I clicked on Comcast Channel 183, one of the channels that’s included in my $80.00+ monthly bill.

I got this message:

ONE MOMENT PLEASE

This Channel Should be Available Shortly

REF Code 50900

I’m still getting that message.

Earlier today I turned to I-forgot-which-channel and there was no sound. I had to turn the TV/cable off and back on again before the sound came on.

Bottom line? They’re Comcast and I’m not. I’m one of their serfs. They have lobbyists. I don’t.

God I hate Comcast.

4 Comments Add your own

1. Janet | October 4, 2011 at 11:56 AM

The words “Comcast sucks” ring out in our house on a daily basis. My box is effed up right now. I had to power cycle it to make it work this am, and now it’s reloading the TV guide. 5 hours and counting. It still hasn’t finished the grid. God, I hate Comcast.
2. Say It Ain't So Already | October 4, 2011 at 2:28 PM

Wow. And both of our stories are only from one day. I’m sure you could go on and on, as could I.
3. comcastcares1 | October 4, 2011 at 3:44 PM

Sorry for the trouble with your Comcast service.

I can reach out to my local colleagues to get this fixed for you. Please feel free to contact me if you’re interested in my help.

Thanks!

Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
4. comcastcares1 | October 4, 2011 at 3:51 PM

@Janet – please feel free to contact me too. Thanks!